Marketing & Audience Engagement
Social media
I utilize Instagram analytics to see traction on posts and which generate the most audience engagement. For example, Instagram allows users to see what days and times followers are more active. With this information, I am best able to see what are the best times for publication. Additionally, I noticed that posts of school dances tend to get a lot of visibility so I always make sure to have extensive social media coverage on those days.
Poll of the week
I worked with the Social Media Manager this year to start instituting poll of the weeks on our social media stories. Polls like these are a great way to promote audience engagement with our media and offer interesting data to our followers / readers.
These are example of Instagram poll of the week Instagram story posts that I helped to brainstorm.
Website analytics
The website analytics help show audience engagement with Eastside Online. It is especially helpful to see which stories are getting the most views (also seen through the trending widget on our website) so we can see which type of content our readership is excited about. For instance, I noticed that local food reviews were getting large viewership so I knew that could be a priority for the community section to focus on since no other local news outlets were focusing on covering the local restaurants.
Community outreach
Best of SNO
Best of SNO has a strong readership so I try to work with the online EICs to make sure that stories are getting submitted there and recommending stories I think would do well in publishing.
Community Facebook groups
My town has formed a lot of local Facebook groups for community members that are effective outlets for getting readers. I have published new stories on the Facebook and also tried to source new ideas / story suggestions using Facebook. Through Facebook, I am also able to stay informed on issues that people are commenting about to see what is on the minds of community members.